Lissa Mantell, MSW

Lissa Mantell, MSWLissa Mantell, MSWLissa Mantell, MSW

Lissa Mantell, MSW

Lissa Mantell, MSWLissa Mantell, MSWLissa Mantell, MSW
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    • Home
    • About Lissa
    • Services
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    • Connect with Lissa
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  • About Lissa
  • Services
  • Fee Information
  • Connect with Lissa

Fee information

Payment in full is due at the time of service.  


Payment receipts which can be submitted to insurance will be provided monthly, unless otherwise requested.


If you are currently unemployed and/or do not have health insurance, I may be able to offer a reduced fee.


I am an "out of network" provider for all health insurance plans. As a Licensed Clinical Social Worker, my invoices can be submitted to your insurance company for partial out-of-network reimbursement. Every insurance company has different coverage details. Please contact your health insurance provider to inquire about your benefits for out-of-network mental health coverage.


Please contact me if you have any questions about fees, payment and/or insurance.

Good faith estimate

Under the No Surprises Act (H.R. 133 - which will go into effect on January 1, 2022), health care providers need to give clients or patients who do not have insurance or who are not using insurance an estimate of the bill for medical items and services.


  • This Good Faith Estimate shows the costs of items and services that are reasonably expected for your health care needs for an item or service. The estimate is based on information known at the time the estimate was created.   
  • You have the right to receive a Good Faith Estimate for the total expected cost of any non-emergency items or services. This includes (under the law/when applicable) related costs like medical tests, prescription drugs, equipment, and hospital fees.  
  • The Good Faith Estimate does not include any unknown or unexpected costs that may arise during treatment. You could be charged more if complications or special circumstances occur. If this happens, federal law allows you to dispute (appeal) the bill.   
  • If you receive a bill that is at least $400 more than your Good Faith Estimate, you can dispute the bill. 
  • You may contact the health care provider or facility listed to let them know the billed charges are higher than the Good Faith Estimate. You can ask them to update the bill to match the Good Faith Estimate, ask to negotiate the bill, or ask if there is financial assistance available.   
  • You may also start a dispute resolution process with the U.S. Department of Health and Human Services (HHS). If you choose to use the dispute resolution process, you must start the dispute process within 120 calendar days (about 4 months) of the date on the original bill.  
  •  There is a $25 fee to use the dispute process. If the agency reviewing your dispute agrees with you, you will have to pay the price on this Good Faith Estimate. If the agency disagrees with you and agrees with the health care provider or facility, you will have to pay the higher amount. 

  • Make sure your health care provider gives you a Good Faith Estimate within the following timeframes:  
  • If the service is scheduled at least three business days before the appointment date, no later than one business day after the date of scheduling;  
  • If the service is scheduled at least 10 business days before the appointment date, no later than three business days after the date of scheduling; or 
  •  If the uninsured or self-pay patient requests a good faith estimate (without scheduling the service), no later than three business days after the date of the request. A new good faith estimate must be provided, within the specified timeframes if the patient reschedules the requested item or service.

The No Surprises Act has a universal waiver form required . You will receive the Universal Waiver Form along with your Good Faith Estimate once an appointment is scheduled.

Note: A Good Faith Estimate is for your awareness only. It does NOT involve you needing to make any type of commitment.  


To learn more and get a form to start the process, go to www.cms.gov/nosurprises or call 800-985-3059. For questions or more information about your right to a Good Faith Estimate or the dispute process, visit www.cms.gov/nosurprises or call 800-985-3059. 


Keep a copy of this Good Faith Estimate in a safe place or take pictures of it. You may need it if you are billed a higher amount.  If you have questions or concerns, please reach out.

Copyright © 2025 Lissa Mantell, MSW and Mantell and Associates LLC - All Rights Reserved.


Photo Credits: The Gender Spectrum Collection by Zakary Drucker; Rosemary Ketchum from Pexels;  Oleksandr Pidvalnyi from Pexels; and  Sharon McCutcheon from Pexels.